What is the procedure to close my account?

To request the closure of your online account, please contact Customer Service. Prior to doing so, please ensure to withdrawal or to make use of the available funds in your account. If the account is closed within the first six months (180 days), a “Closed Accounts (under 180 days)” fee will apply. Please refer to our Schedule of Fees for more details. After the sixth month (180 days), the account may be closed without a fee.