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Frequently Asked Questions

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What should I do if I need to update my phone number or email address with BB Americas Bank to receive a verification code?

The verification code will be sent to the cell phone number or email registered on your BB Americas Bank account. To update this personal information, you will need to access Online Banking, option Profile Admin > My Profile > Personal Preferences.
Click here to learn how to register or update your cellphone number and/or email address on your BB Americas Bank Account.

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