Update of Personal Information
By adm.citrus7
Keep your contact information updated at all times and stay up to date with BB Americas Bank.
For email address and telephone number updates, simply log in to your online banking account and follow the steps below:
For email address update:
- Under “Profile Admin” located on the main menu bar, select “My Profile”;
- Press on the
icon to be able to edit the information;
- Insert the new e-mail address and confirm it;
- Press
;
- A message will be displayed confirming the update.
For phone number updates:
- Under “Profile Admin” located on the main menu bar, select “My Profile”;
- Press on the
icon in front of the phone number that will be updated to be able to edit it;
- Select the location – US/Canada or International;
- Type the new phone number*;
- Press
;
- A message will be displayed confirming the update.
*Please remember to include an area code with all phone number updates.
For address update:
- Under “Tools and Services” on the main menu bar, select “Requests”;
- Select “USA Change of Address” to submit a request to change your account/personal USA address;
- Select “International Address Change and Update” to submit a request to change an international address (You must include street, APT/Suite, city, state, country, zip code with your request).