How to Recover Username

1. Visit the BB Americas website, click on Access My Account and select BB Remessa.

2. On the welcome page, click on Forgot Username/Password to recover username.

3. To recover your Username, you will be prompted to confirm your identity. Select Username. Input your Tax ID and your Date of Birth as listed on your BB Americas Bank account record. Click Next to continue.

4. Select your preferred delivery method to receive your Username, by text message or email and select Send Username.

5. Your username will be sent to your selected delivery method. Once it has been received, click Next to be redirected to the login page.

6. Log in using the username provided and your password.